FAQs

  • How long has Cobbler Shoe Spa been in business?

    We’ve proudly served New York City for over 40 years, building a reputation for impeccable craftsmanship and unmatched customer service. With hundreds of 5-star reviews across Google and Instagram, our clients trust us to handle their most valuable luxury pieces with expert care.

  • Do you work on all designer brands?

    Yes — we specialize in luxury brands including Louis Vuitton, Chanel, Christian Louboutin, Gucci, Prada, Hermès, YSL, Tom Ford, Valentino, Balenciaga, and many others.

  • Can you repair Christian Louboutin red bottoms?

    Absolutely. We expertly restore both men’s and women’s Christian Louboutin red bottoms and other premium designer shoes, preserving their signature look and feel.

  • Do you clean and condition leather goods?

    Yes — we offer deep cleaning, conditioning, and color touch-up services to restore the original luster and suppleness of your leather items.

  • Do you repair all types of shoes and bags?

    Yes — we specialize in luxury shoe and handbag repair, including men’s and women’s footwear, designer handbags, and all kinds of leather goods. From leather jackets and wallets to luggage and accessories, nothing is impossible at Cobbler Shoe Spa.

  • Can I get a quote before dropping off my item?

    Absolutely. The quickest way to reach us is through our Contact page or email. You can also DM us on Instagram — we’re happy to take a look and give you a preliminary estimate.

  • How long does a typical repair take?

    Most services are completed within just a few business days. Turnaround times vary based on the complexity of the repair.

  • Do you offer free pick-up and delivery?

    Yes — we offer complimentary pick-up and delivery services throughout Manhattan, Brooklyn, Queens, The Bronx, and Long Island.

  • Is there a special offer for bulk repairs?

    Yes — if you have 10 pairs or more, we’ll send an Uber to pick them up for free. Just contact us to arrange your pick-up.

  • Do you offer rush services?

    Yes — we understand some occasions can’t wait. Rush services are available.

  • Where are you located?

    225 W 23rd Street New York, NY 10011 — in the heart of New York City.

  • How do I book a service?

    Visit our Contact page, send us a message, or drop by our workshop. You can also DM us on Instagram to schedule a pick-up or appointment.